This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can't save my password for websites; invitation to save doesn't come up

  • 3 replies
  • 37 have this problem
  • 1 view
  • Last reply by pakarena

more options

I've gone to Tools - Options - Security and cleared out old passwords. I've checked the box that says save passwords. But when I log in (both on Yahoo and on my university email) I do not see the line asking whether I want to save my password for this site. In Yahoo I have checked the box saying keep me checked in. But still no dice.

I've gone to Tools - Options - Security and cleared out old passwords. I've checked the box that says save passwords. But when I log in (both on Yahoo and on my university email) I do not see the line asking whether I want to save my password for this site. In Yahoo I have checked the box saying keep me checked in. But still no dice.

All Replies (3)

more options

Hello.

This has been reported by a number of users already, although I have never gotten any confirmation that the solution I'm suggestion works: try reinstalling Firefox. No data will be lost, so don't worry. I believe that will fix this problem (if you've already followed all the correct procedures, as you say). Please do report back the results.

more options

Reinstalling doesn't fix the problem . I posted the same problem in another post on the 13th. Will delete this, still awaiting the solution.

It's pretty annoying.

Cheers.

more options

Tried reinstalling. No dice.