Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't install flash. gp.xpi file downloads but doesn't install programme. adobe is added to safe sites. noscript disabled. 3rd party cookies enabled. what else can I do?

  • 3 replies
  • 441 have this problem
  • 1 view
  • Last reply by evbourgonje

editor1
editor1
more options

In plugins, what shows is: getPlusPlus for Adobe 16290. In extensions there is: Adobe DLM 1.6.2.90

When try to download from FF plug ins, the 'allow' doesn't come up. All I get is 'install missing plug ins'.

Shockwave does install.

In plugins, what shows is: getPlusPlus for Adobe 16290. In extensions there is: Adobe DLM 1.6.2.90 When try to download from FF plug ins, the 'allow' doesn't come up. All I get is 'install missing plug ins'. Shockwave does install.

Modified by editor1

Chosen solution

I do not like the Adobe DLM and it is not required to install Flash. I prefer using the manual installers, for details see http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller

Read this answer in context 👍 9

All Replies (3)

TonyE
TonyE
  • Moderator
more options

Chosen Solution

I do not like the Adobe DLM and it is not required to install Flash. I prefer using the manual installers, for details see http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller

editor1
editor1 Question owner
more options

Thank you so much! Only wish I had posted the question earlier ... would have saved a bundle of time!

But I still don't understand why the problem occurred. As always when updating Flash, I uninstalled the old version before downloading the new. Is this because of the new version of FF? Anyway, I will keep the link you gave me. Many thanks again!

evbourgonje
evbourgonje
more options

Great! This solution worked for me. Thnx