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load: TypeError: Components.classes['@checkpoint.com/XPCOMTrustCheckerMozilla/TrustCheckerMozilla;1'] is undefined

  • 5 replies
  • 518 have this problem
  • 1 view
  • Last reply by ColinTindal

ddrescher
ddrescher
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I get the following error every time Firefox starts

load: TypeError: Components.classes['@checkpoint.com/XPCOMTrustCheckerMozilla/TrustCheckerMozilla;1'] is undefined

I get the following error every time Firefox starts load: TypeError: Components.classes['@checkpoint.com/XPCOMTrustCheckerMozilla/TrustCheckerMozilla;1'] is undefined

All Replies (5)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

See:

Rob
Rob
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I disabled the "ZoneAlram Toolbar" in Aurora 6.0a2 (FF 6) and that error pop-up ceased.

Other people have had to disable different Add-ons to to fix the problem (Google for suggestions). It is unfortunate that the pop-up does not indicate which Add-on is causing it to pop-up.

MagnanaDanna
MagnanaDanna
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I was having problems with Avast's WebRep plugin not being compatible with FF 6.0. I downloaded the Compatibility Reporter and this error occurred.

bernie_PPL
bernie_PPL
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I reinstalled ZoneAlarm, problem gone.

ColinTindal
ColinTindal
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Thank you bernie_PPL, reinstalling ZoneAlarm did it for me. Colin

Modified by ColinTindal