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I don't get a key icon on my websites when I am trying to save usernames and passwords, how come?

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

mfinlan
mfinlan
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I have my on line banking as a tab on my home page. If I open it I have to enter my username and password every time. Firefox does not save it and I have no key icon when I access the website on the toolbar. How come?

I have my on line banking as a tab on my home page. If I open it I have to enter my username and password every time. Firefox does not save it and I have no key icon when I access the website on the toolbar. How come?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Make sure that you do not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"

The website may be using autocomplete=off to prevent Firefox from saving the name and password. You can remove autocomplete=off with a bookmarklet to make Firefox save the name and password.