Funkcjonalność tej witryny będzie ograniczona w czasie konserwacji. Jeśli artykuł nie rozwiązuje twojego problemu i chcesz zadać pytanie, to nasza społeczność wsparcia jest dostępna na @FirefoxSupport na Twitterze i /r/firefox na Reddicie.

Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

Firefox has deleted all my extension data/settings after update

  • 1 odpowiedź
  • 1 osoba ma ten problem
  • 4 wyświetlenia
  • Ostatnia odpowiedź od WestEnd

wonka
wonka
more options

I just installed the latest Firefox update (67) and when the browser restarted I noticed no web pages were loading. It turned out this was because my uBlock Origin and uMatrix extensions had been completely cleared of ALL data, including their default/pre-defined rules.

All of my extensions data seems to have been cleared. The extensions are still installed, but their settings/data are completely gone.

This is EXTREMELY frustrating.

Does Firefox make backups or anything before it attempts an update? Is my extension data/settings recoverable somehow?

Come on, Mozilla, what are you doing to Firefox recently?!

I just installed the latest Firefox update (67) and when the browser restarted I noticed no web pages were loading. It turned out this was because my uBlock Origin and uMatrix extensions had been completely cleared of ALL data, including their default/pre-defined rules. All of my extensions data seems to have been cleared. The extensions are still installed, but their settings/data are completely gone. This is EXTREMELY frustrating. Does Firefox make backups or anything before it attempts an update? Is my extension data/settings recoverable somehow? Come on, Mozilla, what are you doing to Firefox recently?!

Wszystkie odpowiedzi (1)

WestEnd
WestEnd
more options

Did you check to see if they were compatible with the latest firefox version? I don't recall my updates doing that to my extensions if this was there my updates from FF57+ with the same 4 extensions would be cleared as well but they are still running and working. Besides the snafu with the addon verification in ff64 that was a bug but later updates works fine with the addons.