Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After opening Firefox, it shoots off to the right of the desktop screen and I cannot access it. What do I need to do to gain access to the program?

  • 2 replies
  • 2 have this problem
  • 4 views
  • Last reply by harter0310

harter0310
harter0310
more options

I have used Firefox for many months with no problems but suddenly when I open it, it "shoots" off to the right of the desktop (screen). I click on the icon on menu bar and it shows it is there and open but just not on the screen. I have uninstalled and re-installed but nothing seems to work. What should I do to have my Firefox up and running?

I have used Firefox for many months with no problems but suddenly when I open it, it "shoots" off to the right of the desktop (screen). I click on the icon on menu bar and it shows it is there and open but just not on the screen. I have uninstalled and re-installed but nothing seems to work. What should I do to have my Firefox up and running?

Modified by harter0310

All Replies (2)

ian81
ian81
more options

Hi,

This sounds like a problem with your underlying operating system. For a wild stab in the dark, you've somehow managed to set up the display with a second one off to the right; the most common way of doing that would be plugging a display into a laptop. If that's the case, try the display switcher- it's usually Function- Fx, where x is any number between 1 and 12.

If not, what operating system?

Ian.

harter0310
harter0310 Question owner
more options

Thanks Ian, I did go into Appearance and Display (Windows 7) and changed from "extend these displays" to "duplicate these displays." I now have my Firefox back.