Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Thunderbird freezes when I try to open email with an attachment

  • 4 iimpendulo
  • 1 inayo le ngxaki
  • 7 views
  • Impendulo yokugqibela ngu christ1

danielowen
danielowen
more options

When Thunderbird freezes it says not responding and I have to close program and start over without opening those emails with any type of attachment. I can only read emails without attachments.

When Thunderbird freezes it says not responding and I have to close program and start over without opening those emails with any type of attachment. I can only read emails without attachments.

All Replies (4)

christ1
christ1
  • Top 25 Contributor
more options

What is your anti-virus software?

danielowen
danielowen Umnini wombuzo
more options

danielowen said

When Thunderbird freezes it says not responding and I have to close program and start over without opening those emails with any type of attachment. I can only read emails without attachments.
danielowen
danielowen Umnini wombuzo
more options

McAfee

christ1
christ1
  • Top 25 Contributor
more options

https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee