This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

Firefox just stopped working

  • 6 উত্তরসমূহ
  • 2 এই সমস্যাটি আছে
  • 12 দেখুন
  • শেষ জবাব দ্বারা lisamcanally

more options

Just out of the blue my browser stopped loading pages. I went through all the processes recommended here and none worked. With the browser open now, its using a high amount of CPU and the power usage is Very High. Nothing is open because it won't load anything. No error messages, just stuck with the little dot going side to side. I used chrome to download and install an update, but still nothing.

Help :(

Just out of the blue my browser stopped loading pages. I went through all the processes recommended here and none worked. With the browser open now, its using a high amount of CPU and the power usage is Very High. Nothing is open because it won't load anything. No error messages, just stuck with the little dot going side to side. I used chrome to download and install an update, but still nothing. Help :(
স্ক্রিনশটসমূহ সংযুক্ত হয়েছে

All Replies (6)

more options

Hi

Please can you restart Firefox which should fix this issue.

more options

Seburo said

Hi Please can you restart Firefox which should fix this issue.

You don't think that was one of the first things I tried? I followed all the processes recommended here and none of them worked.

(
more options

Have you restarted since my reply?

more options

Seburo said

Have you restarted since my reply?

Of course I have. Also tried a refresh again. Nothing has changed.

more options

If you close Firefox, open the task manager app on your device and close the Firefox processes before restarting, does this make a difference?

more options

Seburo said

If you close Firefox, open the task manager app on your device and close the Firefox processes before restarting, does this make a difference?

None. Decided to do a fresh install and now it won't even install. It detected there was a previous installation and gets suck in an installation loop.