General contribution

Learn how you can contribute to SUMO in general.

Contributors Guide to Writing a Good Bug

This article explains how to use Bugzilla to report and explain issues you encounter into something a Mozilla engineer can work with.

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Contributor News & Resources

The Contributor News & Resources Page contains information for contributors to the support.mozilla.org (SUMO) website.

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Helping with crashes

When Firefox crashes, the crash report provides useful information needed to find a solution. Learn about that troubleshooting process.

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Create or improve common forum responses

Learn how to create or improve the canned responses available to support forum contributors. Adding images, wiki markup, and other considerations are covered.

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Staging Site

Practice writing support articles on Mozilla's staging site.

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Get to know Mozilla

Get to know Mozilla. Learn more about its mission for the internet and our practices as an organization.

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Update your contribution area

This article describes how you can update your contribution area by updating your profile

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Volunteer

Grow and share your expertise with others. Answer questions and improve our knowledge base.

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