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Why won't part of this website function? They do in IE 11.

firefoxgreg66
firefoxgreg66
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Try opening the website below. Go down to comments sections and try the "best rated" and "worse rated" tabs. For me they don't function; nothing happens. They do function in IE 11 though. Thanks!

http://www.dailymail.co.uk/sport/football/article-2783366/Roy-Keane-book-review-The-manner-Manchester-United-departure-stayed-emotional-ties-Cold-faced-Corkman-shows-insecurity-peculiar-need-please.html

Try opening the website below. Go down to comments sections and try the "best rated" and "worse rated" tabs. For me they don't function; nothing happens. They do function in IE 11 though. Thanks! http://www.dailymail.co.uk/sport/football/article-2783366/Roy-Keane-book-review-The-manner-Manchester-United-departure-stayed-emotional-ties-Cold-faced-Corkman-shows-insecurity-peculiar-need-please.html

Chosen solution

Works fine here with Firefox 32

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Read this answer in context 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Works fine here with Firefox 32

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
firefoxgreg66
firefoxgreg66 Question owner
more options

Thank you for your help. The privacy-related add-on, Disconnect, was causing the problem. After much trial and error I determined (1) the icons for the advertising and analytics categories had to be "grey" (i.e., off); and (2), Taboola (advertising) and comScore (analytics) couldn't be checked or the comment-sorting tabs on the subject website wouldn't function. Thanks again.