This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't load a specific site - other browsers okay

more options

Hi all, I'm using FF48 on Windows 10 and on one specific, internal site, I'm getting a message that reads, "The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies."

All other browsers are okay. FF on other machines is okay.I've tried the following:

- cleared the cache/history, included the hidden cache 2 that's not automatically flushed - uninstalled (including removing all FF references in the registry) and reinstalled - checked the network settings; they were set to proxy, but changed them to No Proxy - added the noDNSPrefetch line to config - used Malwarebytes to search for Malware, but nothing was found (plus our network security software, in all likelihood, would have found something) - loaded FF in Safe mode

Nothing, so far, has worked. Any thoughts/suggestions?

Thanks!

Hi all, I'm using FF48 on Windows 10 and on one specific, internal site, I'm getting a message that reads, "The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies." All other browsers are okay. FF on other machines is okay.I've tried the following: - cleared the cache/history, included the hidden cache 2 that's not automatically flushed - uninstalled (including removing all FF references in the registry) and reinstalled - checked the network settings; they were set to proxy, but changed them to No Proxy - added the noDNSPrefetch line to config - used Malwarebytes to search for Malware, but nothing was found (plus our network security software, in all likelihood, would have found something) - loaded FF in Safe mode Nothing, so far, has worked. Any thoughts/suggestions? Thanks!

All Replies (1)

more options

Could you make sure that you have "liberal" cookie settings? See: Websites say cookies are blocked - Unblock them.