Firefox crashes
Firefox crashes right as I try to start it. I had to restore my system and I believe some files are missing from firefox because I can't uninstall it to get a new download either. Firefox doesn't even start to load it crashes immediately. When I restored my system back a week everything worked fine except for firefox. I have tried opening in safe mode and still nothing. Also My uninstall on my vista wont work to get rid of it. This is why i believe it may be missing files
Modified by whosselfish
Chosen solution
Delete the entire Program Files - Mozilla - Firefox folder. Then install a freshly downloaded Firefox setup file.
Read this answer in context 👍 2All Replies (4)
Chosen Solution
Delete the entire Program Files - Mozilla - Firefox folder. Then install a freshly downloaded Firefox setup file.
When I try to delete the program files it says I need permission to access these files. I am the administrator. I also tried making sure my hidden files were viewable by going to windows explorer and making all files viewable and still get the need permission window.
Destination folder access denied. I need permission to access files.
Thanks the edmeister...I hadn't tried to redownload it, because I was trying to delete it first. so I redownloaded it without deleting, it worked and I'm in good shape now... Again thanks for the response. I feel stupid now.