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Send Message Error: smtp692.syd.oss-core.net

  • 5 replies
  • 0 have this problem
  • Last reply by rkosidlo

rkosidlo
rkosidlo
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Hi there, I use iPrimus. I can Receive emails. I am currently based in Thailand (previously Australia - no issues)

Whenever I attempt to send an email from Thailand, I get the message: "Send Message Error Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: smtp692.syd.oss-core.net."

Outgoing Server Settings: smtp.iprimus.com.au Port 587 (default) - (NB I tried 465 without success) Connection: STARTTLS Authentication: Normal Password

Hi there, I use iPrimus. I can Receive emails. I am currently based in Thailand (previously Australia - no issues) Whenever I attempt to send an email from Thailand, I get the message: "Send Message Error Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: smtp692.syd.oss-core.net." Outgoing Server Settings: smtp.iprimus.com.au Port 587 (default) - (NB I tried 465 without success) Connection: STARTTLS Authentication: Normal Password
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Chosen solution

Guess what? They don't support global roaming... a VPN has solved my problem 🎉

Read this answer in context 👍 0

All Replies (5)

Matt
Matt
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  • Top 10 Contributor
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Just a guess, But it is quite probable that iprimus do not let you send mail using their server unless you connect to the internet using their ISP service. Have you asked them if they support global roaming with email?

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rkosidlo
rkosidlo Question owner
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Thank you for your suggestion, Matt. I will shoot off a message to iPrimus and check.

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rkosidlo
rkosidlo Question owner
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Chosen Solution

Guess what? They don't support global roaming... a VPN has solved my problem 🎉

Helpful?

Matt
Matt
  • Moderator
  • Top 10 Contributor
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I find that incredibly funny.... Usually it is the VPN that causes the issues because it global roams without you going anywhere.

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rkosidlo
rkosidlo Question owner
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Glad I was able to give you something to laugh about!

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