This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

"Send link" inserts plain text into an email instead of a hyperlink. How do I correct this?

  • 2 replies
  • 3 have this problem
  • 7 views
  • Last reply by RB787

RB787
RB787
more options

I got a new computer and installed Firefox. Previously, when is sent a link to a website, the URL automatically pasted as a hyperlink. Now it shows up as plain text requiring the recipient of my email to cut and paste the URL into his browser. How do I fix this?

I got a new computer and installed Firefox. Previously, when is sent a link to a website, the URL automatically pasted as a hyperlink. Now it shows up as plain text requiring the recipient of my email to cut and paste the URL into his browser. How do I fix this?

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

There is usually a toolbar button in the editor to turn a text link into a clickable hyperlink (look for a chain like button).
You can select the text and click that button to turn the link into a clickable hyperlink.
If you can't find the button then hover them all to check the tooltip of each.

RB787
RB787 Question owner
more options

Yes, but these are all additional steps that I did not have to do previously. :-(