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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox crashes

  • 6 amsoshi
  • 17 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga shlee93

embacy
embacy
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Updated firefox to newer version and now it wont even start up.... I tried uninstalling and reinstalling and still didnt help... Ive tried opening firefox in safe mode and it still wont open... When i open task manager to see what it does it will pop up, go up to about 2,600k of memory usage and wont do anything else... It wont even pop up, load, or act like its even trying to start....

Updated firefox to newer version and now it wont even start up.... I tried uninstalling and reinstalling and still didnt help... Ive tried opening firefox in safe mode and it still wont open... When i open task manager to see what it does it will pop up, go up to about 2,600k of memory usage and wont do anything else... It wont even pop up, load, or act like its even trying to start....

All Replies (6)

Tim
Tim
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Do you have Roboform installed?

Do you have a SSO extension installed?

embacy
embacy Mai mallakar tambaya
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I have neither one that I know of.

amkeew
amkeew
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Do a clean uninstall of your present FF using free programs like Revo uninstaller. This will clear the root directories and the registries.

Then do a clean install of latest FF.

Tim
Tim
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Please provide a crash id and that will help us pinpoint the cause -> https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

embacy
embacy Mai mallakar tambaya
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there is no crash id... it wont even load up to give me that

shlee93
shlee93
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I am having the same problem. I am running Windows 7. When I ran the troubleshooting feature it asked me what I was running but Windows 7 wasn't on the list. I thought that maybe I had downloaded the wrong version until I realized that the site doesn't give me a choice. I have uninstalled and reinstalled with no success. I'd like to downgrade to the old version but can't seem to figure out how to do this either.