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My email deleted probably a hundred emails in my inbox and I cannot find them anywhere. Can anyone help? I've tried so many solutions.

  • 5 replies
  • 3 have this problem
  • 6 views
  • Last reply by christ1

rweverett
rweverett
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Yesterday morning, for some reason I clicked on the add-ons and all of a sudden there were probably 100-150 emails in my Inbox deleted. Not only were they deleted, but I cannot find them anywhere. I have tried to look everywhere and cannot see them. The peculiar thing is these were all older emails. All I can see are emails from yesterday and the ones in my email from previous dates are gone and have vanished.

Can you help? I have attached a photo of the folder which shows perhaps some emails in the Inbox file folder, but I can't seem to figure out to open it or put the contents back into my email Inbox. I am so lost and some of these emails had what I call important topics I really need.

Yesterday morning, for some reason I clicked on the add-ons and all of a sudden there were probably 100-150 emails in my Inbox deleted. Not only were they deleted, but I cannot find them anywhere. I have tried to look everywhere and cannot see them. The peculiar thing is these were all older emails. All I can see are emails from yesterday and the ones in my email from previous dates are gone and have vanished. Can you help? I have attached a photo of the folder which shows perhaps some emails in the Inbox file folder, but I can't seem to figure out to open it or put the contents back into my email Inbox. I am so lost and some of these emails had what I call important topics I really need.

All Replies (5)

rweverett
rweverett Question owner
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I changed the format of the photo and it worked. This is referenced above.

Zenos
Zenos
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Hard to say what's happened from your description.

I would:

  1. back up the profile: https://support.mozilla.org/en-US/kb/profiles-tb
  2. install and try this add-on: https://freeshell.de/~kaosmos/index-en.html#recDelMsg

A view of your Inbox might be useful. Do you file older messages away in subfolders?

Have you tried searching for any of these older messages?

Modified by Zenos

christ1
christ1
  • Top 25 Contributor
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As already advised by Zenos, create a backup of your profile folder.

From your screenshot it appears the size of your Inbox file is about 2 MB. I.e. there's still mail in it. Whether this includes the missing messages I don't know.

Try to rebuild the index file for Inbox. Right-click Inbox - Properties - Repair Folder

If there was any corruption, rebuilding the index file will clear that. In any case, that doesn't necessarily mean your messages will be restored.

See this article for more things to check. http://kb.mozillazine.org/Disappearing_mail

rweverett
rweverett Question owner
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Thanks for the two thoughts, but neither worked........I'm so lost to think the emails are no where to be found? It's so mysterious! I don't know what I did or what happened that they just disappeared?

Thanks again, but will gladly take all suggestions!

christ1
christ1
  • Top 25 Contributor
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Did you go through all the steps in the article?