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Can't send emails anymore from Hotmail account

  • 4 replies
  • 0 have this problem
  • 9 views
  • Last reply by hjrose

hjrose
hjrose
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I can no longer send emails from one of my Hotmail accounts. At some stage I stopped being able to send or receive with this account; I fixed the receiving end by changing the authentication details but I can't find a fix for sending.

The error given is:

Login to server smtp-mail.outlook.com with username xxxxxxx failed.

I've checked the password and SMTP settings and they are correct (Server name: smtp-mail.outlook.com, port: 587, connection security: STARTTLS, authentication method: normal password).

Any ideas?!

I can no longer send emails from one of my Hotmail accounts. At some stage I stopped being able to send or receive with this account; I fixed the receiving end by changing the authentication details but I can't find a fix for sending. The error given is: Login to server smtp-mail.outlook.com with username xxxxxxx failed. I've checked the password and SMTP settings and they are correct (Server name: smtp-mail.outlook.com, port: 587, connection security: STARTTLS, authentication method: normal password). Any ideas?!

Modified by hjrose

All Replies (4)

david
david
  • Top 10 Contributor
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try setting incoming to outlook.office365.com, 993, ssltls, OAUTH2 and output to smtp.office365.com, 587, starttls, OAUTH2

hjrose
hjrose Question owner
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Thanks, but that gives the same error even with entering my password again. Anything else I can try?

Modified by hjrose

Matt
Matt
  • Moderator
  • Top 10 Contributor
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hjrose said
Thanks, but that gives the same error even with entering my password again. Anything else I can try?

Changing the authentication method should start a whole permissions authentication flow using web pages. Not just a simple "enter my password again". SO I have to query if you changed the right SMTP server to the right things.

hjrose
hjrose Question owner
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Matt said

hjrose said
Thanks, but that gives the same error even with entering my password again. Anything else I can try?

Changing the authentication method should start a whole permissions authentication flow using web pages. Not just a simple "enter my password again". SO I have to query if you changed the right SMTP server to the right things.

Thanks for the vote of confidence, I did indeed change the right server to the right things and nothing like you suggest happened when I changed the incoming settings.

However, Thunderbird seems to have ad a good think overnight/restart and magic has happened - it's working, ask no questions. Thanks @david for the new settings!'

'

david said

try setting incoming to outlook.office365.com, 993, ssltls, OAUTH2 and output to smtp.office365.com, 587, starttls, OAUTH2