Цей вебсайт матиме обмежену функціональність, доки ми проводимо його обслуговування для поліпшення роботи. Якщо прочитана стаття не розв'язала вашу проблему і ви хочете поставити питання, наша спільнота підтримки з радістю допоможе вам на @FirefoxSupport у Twitter та /r/firefox на Reddit.

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Learn More

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

"add security exception" window repeatedly pops up

  • 3 відповіді
  • 5 мають цю проблему
  • 1 перегляд
  • Остання відповідь від awerr

more options

When receiving email i often get the following add security exception (I'm uploading an image of the window):

Location: imap.gmail.com:993 Confirming the exception does not stop the next exception from poping up. This probably occurs for each email I receive. This problem has been occurring for a couple of weeks.

When I send emails I get the following error message Sending of the message failed. The message could not be sent using Outgoing server (SMTP) smtp.comcast.net for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again

A security exception window also pops up with the location smtp.comcast.net:465 (see attached picture). This also has been occurring on & off for a couple of weeks.

Any suggestions on how to fix this.? I tried reinstalling some of my email accounts to no effect.

When receiving email i often get the following add security exception (I'm uploading an image of the window): Location: imap.gmail.com:993 Confirming the exception does not stop the next exception from poping up. This probably occurs for each email I receive. This problem has been occurring for a couple of weeks. When I send emails I get the following error message Sending of the message failed. The message could not be sent using Outgoing server (SMTP) smtp.comcast.net for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again A security exception window also pops up with the location smtp.comcast.net:465 (see attached picture). This also has been occurring on & off for a couple of weeks. Any suggestions on how to fix this.? I tried reinstalling some of my email accounts to no effect.
Прикріплені знімки екрана

Усі відповіді (3)

more options

I have seen this with a bit defender user today and and avast users in the past. Basically you have to wrangle the anti virus to allow SSL to work in a crippled manner. I suggest you get an anti virus that does not compromise security.

more options

If you click the View button in that dialog and look at the "Issued by" section of the dialog, does it point to any known local software product?

more options

The view button lists issued to google & issued by bitdefender (see screenshot).

I don't know how to "wrangle the anti virus to allow SSL to work in a crippled manner"