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Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

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Help articles

Process & policies

Learn more about our knowledge base process and policies.

Firefox version support policy for Knowledge Base content

Learn about SUMO's version support policy for Firefox, focusing on the latest, previous and ESR versions to keep content relevant.

Last updated: 03/22/2024

Article review and approval guidelines

Guidelines for reviewing KB articles including revision levels, feedback for editors, ready for localization, top articles and big changes.

Last updated: 05/03/2024

Content community best practices for Bugzilla tickets

Consider the following Bugzilla best practices when contributing to the Knowledge Base Content queue within support.mozilla.org.

Last updated: 02/25/2024

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Volunteer

Grow and share your expertise with others. Answer questions and improve our knowledge base.